info@gradduosempire.com Monday to Friday, 8am – 5pm (Malaysia time) +60 17-268 5854

From your first message to your certificate.

Seven steps, and we tell you plainly which of them are ours and which belong to your academy — so you always know who to ask.

  1. Message us

    WhatsApp is fastest. Tell us your age, your education so far, and which intake you are aiming for. We answer questions before you commit to anything.

  2. We check you qualify

    Ages 18–25, high school completed, moderate English. If you do not qualify we will say so straight away rather than take your documents.

  3. We match you to an academy

    We place you with one of our partner academies depending on your intake and background, and guide your application through.

  4. Offer and student pass

    The academy issues your offer and processes your student pass. This is the part that takes time — it is why applying early matters.

  5. You arrive in Malaysia

    We arrange your accommodation before you land and meet you when you get here.

  6. You study and train together

    Work Based Learning across twelve months: academy coursework alongside rostered shifts in a five-star hotel. The hotel pays your training allowance monthly and covers your meals on duty.

  7. You finish with a certificate

    The certificate is awarded by the partner academy the student enrols with. You leave with a year of real hotel experience behind it.

    Graduates in blue gowns gathered at a graduation celebration
    A moment to celebrate
Students with their luggage at an airport pickup in Malaysia
Airport pickup, new intake

Who handles what

TaskHandled by
Answering your questionsGradduos
Matching you to an academyGradduos
Admission and offer letterAcademy
Student pass and visaAcademy
Hotel placementGradduos
AccommodationGradduos
Your training allowanceThe hotel, via Gradduos
Support while you are hereGradduos

If you are ever unsure who to ask, ask us. We would rather point you in the right direction than have you wait.

Monday to Friday, 8am – 5pm (Malaysia time). We reply within one hour during working hours.

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